Helps

What We Provide

You offer everything?

Our products include state of the art hardware (POS Terminal & Accessories) and software (YeeScan app & YeeScan POS app & LeanServices) for the future of smart point of sale system. We also provide customer support and a range of services which make your life more efficient and much easier.

What are the differences between YeeScan app and YeeScan POS app?

They are both designed as app running on mobile devices, and freely available at iTunes and Google Play.

YeeScan POS app is a smart point of sale system built for your business usages, it works seamlessly with all the hardwares, such as, POS Terminal, Cash drawer, Scanner, and Printer etc.

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YeeScan app is designed for your customers, it run all our LeanServices on your customers mobile devices. 

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Your customers are connected to your business through our LeanServces, sending you the orders, reservations, managing coupons & queuing, and much more functions with more LeanServices to come.

Getting Started

How to register an account?

The easiest way to register an account is to directly fill the sign up form within the app at main menu (Left-up corner) -> Sign up. Alternatively, you can also sign up at yeescan.com or yeescanpos.com. After receiving a notification email, you need to activate your account through the link within the email.

What are the memberships for?

All users install the same YeeScan POS software system, however, different membership plans provide different level of services and features. Every newly activated YeeScan POS system come with a free basic MobileMenu member plan, which doesn’t need to apply separately. More details, click Here.

How to setup my business?

After activating your account, you can lick on the POS tab in YeeScan POS app, then follow the steps promoted to establish your own free mobilemenu business service.

Alternatively, you can login to yeescan.com, activate your mobilemenu LeanService at user center.

When your new mobilemenu service is ready, we recommend you to setup the business back-end through a PC, although the business back-end is also accessible from YeeScan POS mobile app’s business dashboard page.

At yeescan.com -> user center -> Lean Services -> My Lean Services, activate your mobilemenu LeanService (if not activated already) then click on the manage button to access your business back-end on PC.

After setting up your business locations(Multiple Locations supported), categories available at each location, and items within each categories, your own service will be ready for basic functions such as taking order from both you (through YeeScan POS app) and your customers (through YeeScan app) .

More details at: Yeescan System User Manual (Click to download)

How to setup the currency?

At your MobileMenu business back-end, open the Shop -> General -> Options page, click within the “Accepted Currency” input field area, select a new currency to add into the accepted currency list. Then, pick one of the accepted currency as the default currency.

Basic Information

Is YeeScan POS a free app?

YeeScan POS is a completely free app to install from iTunes or Google Play. A basic MobileMenu membership plan is also free for android users. The more powerful paid membership plans are available at here (Membership Plans). iOS users have free trial of our standard MobileMenu membership plan.

What device can YeeScan POS run on?

YeeScan POS is designed to run on most mobile devices such as, iOS/Android phone, iPad, Tablet. You can install it freely from iTunes or Google Play. To enjoy the full benefits, we highly recommend you use our double-screen point of sale terminals which are designed and built with cutting edge technology & high standards to ensure quality and high performance.

Can YeeScan POS run without internet?

Yes, the system has an offline mode to cope with internet disconnection, most basic functions can run without internet for few weeks. However, the system need to be setup first with internet connection, and since YeeScan POS is designed to benefit your business with the latest mobile technologies. We highly suggest using the system with a good internet connection.

Why YeeScan POS is the best All-in-One solution for your business?

It not only has the full features of a smart point of sale system, but also fully integrated with our LeanServices providing a pool of web and mobile services to you and your customers.

What is LeanService?

LeanServices™ are a pool of mobile internet utilities that are readily available for businesses. A business can cherry-pick lean services that are deemed to add value to its operation. By simply scanning the unique QR code from the business’s Public Portal using YeeScan App, any end user can realize the value offered by adopted lean services, without the need for installing them.

LeanServices

How many LeanServices are available for YeeScan POS?
  • MobileMenu

Point of Sale, Reservation, Coupon, your own App  on your customers’ mobile and much more.

  • YeeSurvey

Scan your survey to their phones

  • PowerPoster

Make every paper poster on mobile

  • SnapDiscuss

Safe, secure, instant engagement with your customer

  • SmartQueuing (Coming Soon)

Queuing System on Mobile Platform

  • LoyaltyCoins (Coming Soon)

The easiest & most accurate way to reward your customers

Click this link to download:   Yeescan System User Manual

This user manual contains the basic steps to setup the YeeScan POS system for business, and also demonstrates how to enable the popular LeanServices, such as, SnapDiscuss & YeeSurvey.

Click this link to download:   YeeSurvey Manual

Easy steps to setup the YeeSurvey system for business. It is the no/low cost and efficient way for conducting a online survey through mobile and email.

What We Provide

YeeScan MobileMenu (Base for all POS system)

MobileMenu is the base LeanService build-in to all YeeScan POS system. It can upgrade and add value to retails’ or restaurants’ ordering system without hampering existing processes. MobileMenu allows for customers to do advance menu viewing, ordering, and reservation from yeescan app for customer, click Here:    

With simple QR code scanning, waiting staff can take orders within seconds. No need to wait for staff to hand out menus and no need for customers to wait in queue.

Remote Ordering

Smartphones aren’t just luxury anymore, but a necessity. YeeScan taps into that needs to make life easier for both businesses, and customers!

Your customers can now order food away from the restaurant, and have it ready when they get there. Instead of ordering takeaways over the phone, they can order via YeeScan, go to the restaurant and pay. With YeeScan, customers don’t need to wait in queue to order. They simply order from the app and pick it up at a specified time.

When the customers order through YeeScan, the businesses is notified through the app and the staff accepts the order. As simple as that. And with 2 step SMS verification, orders are all authenticated.

YeeSurvey
YeeSurvey will play a critical role in running your business by helping you measure customer satisfaction with your products and services, build trust and create opportunities to evaluate overall performance. 
 
Aside from sales and revenue, customer perception is also crucial to your business’ success. This is the reason why you need customer satisfaction surveys to truly understand how you are performing in the marketplace. 
 
Here are a few key issues that you can address with YeeSurvey: 
 
Reduce Customer Churn 
 
On average, businesses lose 10% of it’s customer base each year and the top reason is poor csutomer service ( Accenture global customer satisfaction report 2008.). Getting new customers is difficult and businesses with high customer retention rate will likely survive and prosper in the long run. 
 
Acquiring new customers can cost five times more than keeping existing customers and even a 2% increase in customer retention has the same effect as decreasing costs by 10% (Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy.) 96% of unhappy customers don’t complain, however 91% of those will simply leave and never come back (1st Financial Training services). 
 
Smart businesses can reduce churn by identifying at-risk or high care customers. Insights from surveys enable them to take immediate actions and necessary improvements to products and services. 
 
Create Loyal Customers 
 
When a company creates efforts for a customer-centric environment, it also creates brand loyalty from new and existing customers. YeeSurvey will enable your business to build and maintain brand loyalty by better understanding of the customers. This will help you improve overall customer interactions and customer experience. 
 
Increase Promoters and Reduce Detractors 
 
Happy customers who get their issue resolved tell about 4-6 people about their experience. A dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. – White House Office of Consumer Affairs. 
 
This numbers suggests that businesses should continue to seek opportunities to deepen customer relations, strengthen loyalty and deliver superior customer service experiences. YeeSurvey can provide a clear solution and a smart and efficient method for building and maintaining loyal customers.

Poster and SnapDiscuss
YEESCAN’S POWER POSTER™ AND SNAP DISCUSS™
 
YeeScan has come up with new powerful features that can help sellers and service providers communicate with their target market — Power Poster™ and Snap Discuss™. Power  Poster helps sellers and service providers create a flyer or a poster with a unique QR code that contains information about the seller and the product. Snap Discuss is a built-in chat tool that allows communication between the seller and potential buyer.  
 
POWER POSTER™  
 
Power Poster is a free service offered by YeeScan for sellers and service providers to promote their product or services. A unique QR code for the product or service is provided and buyers or customers only need to scan the QR code to get more information about the seller. It can contain the seller’s identity and contact information.  
 
Posters provide an effective and cost-effective way to reach your target market. When placed correctly, Power Poster™ can catch the interest of the people and make them aware of your product or service. This can have a lingering effect on the minds of your target market and create advantages for individual sellers and service provider looking to have their products or trade noticed. Here are the reasons why you need YeeScan’s Power Poster™.  
 
COST-EFFECTIVE 
 
Creating a poster involves a writer, graphic designer, editor and any colored printer but with YeeScan’s Power Poster, it’s a DIY process that even grade schoolers can do and the best part is you won’t have to spend a lot for it. However, you have to be mindful of local laws regarding poster displays. 
 
QUICK RESPONSE  
 
People who are read posters sometimes because they are bored but that means that they are also engaged with their surroundings. Whether walking down the park, in an alley, bus stop or in schools, an ingenious poster will always encourage people to respond as soon as they see it. Paired with Snap Discuss, Power Poster will allow viewers to contact the seller using YeeScan quickly and anonymously.  
 
VISIBILITY  
 
You can strategically place your Power Poster to increase awareness and visibility in that area. You can bombard people with images by lining up the same posters in a row which is quite common for promotions. This will ensure that the images and content will stick to their minds longer.   
 
TARGET AUDIENCE  
 
One of the bigger advantages of using Power Poster is that you can put them virtually anywhere as long as the law allows. You can get the attention exactly the people you would like to appeal to. You can put them in strategic locations to increase the chances of getting positive responses. Example, car sellers can put up Power Poster in bus or train stations to encourage potential buyers to buy a car instead of commuting. 
 
 INSIGHTS AND GEO TAGGING 
 
 Power Poster has built in insight feature which allows the sellers to know the number of times their poster has been scanned and where. This is an effective way of knowing how many potential buyers are out there and where the poster is frequently scanned. The seller can then focus on maintaining the poster locations to get a better number of audience.   
 
DIGITAL POSTER  
Power Poster isn’t limited to printed materials only. You can post the unique QR code or the poster itself online on ANY social media platforms, forums or buy and sell websites. This ensures that ad placement is maximized especially that social media platforms can utilize sharing capability. 
 
SNAP DISCUSS™  
 
Customers or potential buyers can immediately contact the seller and chat with them after scanning the unique QR code. Here are the top reasons why Snap Discuss is best paired with Power Poster.  
 
ANONYMITY  
 
Potential buyers can ask questions or transact with the seller without revealing any information yet. If the transaction needs to be formally concluded, the buyer can then provide his/her contact information to the seller to close the sale. Chat transcripts aren’t saved as well to protect both parties’ anonymity. Of course, nuisance or bogus buyers can always be blocked from the chat. 
 
NO REGISTRATION NEEDED  
 
YeeScan users can chat the seller without the hassle of registering and activating an account. This encourages buyers to contact the seller right away since there are no annoying email verifications before a contact can be made.

Tutorials

Basic features of YeeScan App (For Customers)

YeeScan app is designed for your customers, it is can barcode/QR code scanner, and run all our LeanServices on your customers mobile devices. 

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How to attracts more customers for your business using yeescan as your own app.

As we design YeeScan app   for your customers and YeeScanPOS app    for your business, you can consider YeeScan app as your own mobile app, and the more of your costumers have YeeScan the easier for you can connect with them.